Refund Policy

We want you to be completely satisfied with your purchase. If you have any issues with your purchase, please review our refund policy below.


30-Day Money Back Guarantee:

If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date. To be eligible for a refund, your item must be in the same condition that you received it.


How to Request a Refund:

To request a refund, please contact our customer support team [email protected]. Please provide your order number and reason for the refund request. Our team will review your request and respond to you as soon as possible.


Refund Process:

Once your refund request is approved, we will process your refund within 14 business days. Refunds will be issued to the original method of payment used during the purchase.


If you haven’t received your refund within the specified timeframe, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].



We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected]



To return your product, you should mail your product to the  following address:

Fulfilment Enschede – Monta
Ingenieur Hanlostraat 15
7547 RD Enschede


Changes to This Policy:

We reserve the right to update or change our refund policy at any time. Any changes to the refund policy will be posted on this page.


If you have any questions about our refund policy, please contact us at [email protected].


Little Unicorn EU